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Important Customer Information; New Booking System & Class Cancelations

By July 26, 2018 No Comments

As of September we will be introducing a new booking system, this will allow full visibility of all your bookings, date of next block of classes, with email and SMS reminders when payments are due with direct links to make payments. It will also allow all coaches on the day to have an electronic register with ability to have any emergency contact numbers and medical information to hand for your child.

This will help us spend a lot more time planning sessions and doing more important stuff, I literally spend hours each evening checking spreadsheets, bank transfers, when your next block booking expires, messaging people and so on. So hopefully this will benefit your child’s experience at Skillz Skool.

The new system will come into affect as of week commencing Sunday 2nd September, please note no classes will run between Saturday 25th August to Saturday 31st August this should allow us to make a smooth switch over. But we do have our Summer Camp still on that week, which you can book onto here.

When your current next payment is due you will only pay a pro-rota amount up until the last class before the above date (Saturday 25th August). So for example if you have 3 weeks left to pay for it will be £18.75. (I will message this to each customer manually).

To help us integrate the new booking system all we require is your email address, if you could enter the details below and press send. We will then email you a to sign up message for the new system at the end of August, it will literally take 2 minutes to register but will help us massively moving forward and will hopefully benefit everyone!

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Please note; Maghull classes are cancelled until Saturday 8th September due to construction work at Maghull High School, anybody attending those classes are welcome to come to Litherland or Bootle classes on Sundays.

Customers who currently have Direct Debits setup need not to change anything, although you will be given some cash back for the lost “Bank Holiday week of non classes”.

Thank you very much!
Any problems or questions please feel free to message me.

Chris!

 

Chris

Author Chris

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